This page presents our commitments regarding digital accessibility and then defines the level of compliance of this website with current regulations and standards.

What is digital accessibility?

Digital accessibility is a set of rules and best practices that cover, in particular, functional, graphic, technical and editorial aspects.

Following these rules and best practices ensures that digital media (websites, mobile applications, PDF documents, etc.) are accessible to people with disabilities.

An accessible website allows, for example:

  • Personalizing its display via the operating system and/or browser (enlarging or reducing characters, changing typography, modifying colors, stopping animations, etc.).
  • Navigating using assistive technologies such as screen readers or Braille displays.
  • Navigating without using the mouse, with the keyboard only, switches or via a touch screen.
  • Viewing videos and audio content with subtitles and/or transcriptions.
  • Etc.

Digital accessibility commitments

The declaring organization "INFPC" commits to making its website accessible, in accordance with the Law of 28 May 2019 on the accessibility of websites and mobile applications of public sector organizations.

Accessibility declaration

This declaration applies to the website "www.infpc.lu".

Compliance status

This website is partially compliant with the European standard EN 301 549 and the Web Accessibility Evaluation Framework (RAWeb) v1 which implements it due to the non-conformities listed below.

Test results

The RAWeb version 1 compliance audit carried out in November 2025 by the Ideance company reveals that on the sample:

  • The overall compliance rate is 81.5%. This rate is obtained by dividing the number of compliant criteria by the number of applicable criteria.
  • The average compliance rate is 93.4%. This rate is obtained by averaging the compliance rates of each page.

Inaccessible content

Non-conformities

List of non-conforming criteria:

  • 3.1 - Information is conveyed only by color.
  • 3.2 - Contrasts between text color and background color are not sufficiently high.
  • 6.2 - Some links do not have a title.
  • 7.1 - Some scripts are not compatible with assistive technologies.
  • 7.5 - Status messages are not properly conveyed by assistive technologies.
  • 8.9 - Tags are used only for presentation purposes.
  • 9.3 - Lists are not properly structured.
  • 10.5 - CSS declarations of background and font colors are not properly used.
  • 10.8 - Hidden content is not intended to be ignored by assistive technologies.
  • 10.11 - Content cannot be presented without requiring horizontal scrolling for a window 320px wide.
  • 11.10 - Input controls are not used appropriately.
  • 13.3 - Office documents available for download do not have an accessible version.
  • 16.1 - The assistance service does not provide information on accessibility features and accessibility compatibility, as described in the website documentation.

Additional remarks

Third-party element not audited

The third-party cookie manager "Cookiebot" was not subject to a comprehensive and detailed audit.

However, it was verified that its presence does not prevent the use and viewing of the rest of the website.

Preparation of this accessibility declaration

This declaration was prepared on February 18, 2026.

The statements in this declaration are accurate and based on an effective evaluation of the compliance of this website with the requirements set out in RAWeb 1.

Technologies used to create the website

  • HTML5
  • ARIA
  • CSS
  • JavaScript

Testing environment

Tests were performed with the following browser and screen reader combinations:

  • Firefox 144 and NVDA 2025.3.1 on Windows 11
  • Firefox 144 and JAWS 2024 on Windows 11
  • Safari and VoiceOver on macOS 26.0.1
  • Safari and VoiceOver on iOS 26.0.1

Tools to assess accessibility

  • Colour Contrast Analyser
  • Contrast Finder
  • Firefox Developer Tools
  • Web Developer (Firefox extension)

Pages of the website that were checked for compliance

Improvement approach

INFPC commits to correcting a large portion of the currently non-compliant criteria during the year 2028.

Support is underway and a follow-up audit is planned.

Feedback and contact

If you cannot access any content or service on this website, you can contact us via one of the following methods by describing your problem:

We commit to responding to you by email within a maximum of 1 month.

To remedy the problem in a sustainable and reasonable manner, online correction of the accessibility defect will be preferred.

If this cannot be done, the desired information will be sent to you in an accessible format according to your wishes:

  • In writing in a document or email
  • Orally during an interview or by telephone

Procedure to ensure compliance

In case of an unsatisfactory response, you also have the possibility to inform the Information and Press Service, the organization responsible for accessibility control, via its online complaint form, or the Ombudsman, mediator of the Grand Duchy of Luxembourg.